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Reviews and Testimonials

Based on 4700 reviews
92%
(4340)
4%
(175)
2%
(74)
1%
(27)
2%
(84)

Clack FOB/C/K Strainer/Check Valve/Air Intake Assy

First time Clack WS1 rebuild

Everything worked out. No more leaks, but I wish you would have suggested the removal tool that you use to remove the thing behind the face plate. Will order one next time.

The service was good and it works great 👍

Thank you, William, for taking the time to leave a positive review! We are happy to hear that our service and product met your expectations. Thank you for choosing us and Trojan UV, and we hope to continue providing you with great products and service in the future. Have a great day!

5 stars !

Stores especially online ones that exceed all your expectations are pretty rare, but Gary's Water eStore never fails. Order arrived to our remote location in a matter of a few days, well packed. Gary's install videos guided me through the replacement steps, and UV lamp, sleeve and big blue filters were changed out quickly. 5 stars every time!

Hi Marc! Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that our online store and products exceeded your expectations. Our team at Gary's Water eStore is dedicated to providing excellent service and we are glad to hear that our install videos were helpful for you. We appreciate your support and we look forward to serving you again in the future.

Pentair Water Filter 4-7/8" Slim 0.5 M Carbon #155169-43

Hi Douglas, Thank you for your business!
We look forward to helping you again soon.
Take care and stay safe.

RC-B56.01 delivery

Item was deliver as promise. Was installed with new lights and key. Now we have good/safe quality water.

Thank you, Gilles, for your kind review! We are glad to hear that you received your RC-B56.01 as promised and that it has improved the quality and safety of your water. We hope you continue to enjoy your new lights and key. Thank you for choosing us and our products.

Customer service was very helpful and the U. Light and Filter products specific to my system arrived within days.
The installation videos make DIU replacement simple. Water eStore is amazing

Thank you, Mike, for your kind words! We are glad to hear that our customer service team was able to assist you and that the products arrived quickly. We strive to make the installation process as easy as possible with our helpful videos. We appreciate your support and thank you for choosing Water eStore!

Good Product. Great Service!

Excellent sales & delivery communication. Would definitely use again.

Hi Album, Thank you for your positive feedback! We are so glad to hear that you had a great experience with our product and service. We always strive to provide excellent communication and we are happy to know that it made a difference for you. Thank you for choosing us and we look forward to serving you again in the future.

Wow!

Fast shipping, correct parts , easy peezy! Great company lots of information to help you get the right replacements. Love the YouTube channel.

Hi David!
Thank you so much for taking the time to leave a review. We're thrilled to hear that you had a positive experience with our company and that everything arrived quickly and was the correct part. We strive to provide helpful information and resources for our customers, so we're glad to hear that our YouTube channel was beneficial for you. Please don't hesitate to reach out if you need anything else in the future.
Thanks again for choosing us and our products!

No issues

Back up and softening

Thank you, Dennis, for your review! We're glad to hear that you had no issues with your WaterBoss Replacement Drive End Cap Assembly and that it's working to soften your water. If you ever need any assistance, please don't hesitate to reach out to us. Happy softening!

Exactly what I needed

Hi Frank! Thanks for leaving a review. We're glad to hear that the UV Dynamics Replacement Ballast for 320E was exactly what you needed. That's exactly what we aim for with our products. Have a great day!

Greenway GAUVR10-20S Replacement UV Lamp and Filters- Free Ship

Thank you. Ryan, for your business!
We look forward to helping you again soon.
Take care and stay safe.

Excellent Bundle Price

Fantastic value as a bundle. I stocked up for the next few years.

Thank you, Etienne, for your positive review! We are so happy to hear that you found our bundle to be an excellent value. We hope that it will provide you with peace of mind for the next few years. Thank you for choosing us!

great products

excellent service and price repeat customers

Hi Natasha, Thank you for your kind words! We are so happy to hear that you have had a positive experience with our products and service.
We truly appreciate your repeat business, and hope to continue serving you in the future. Thank you for choosing us and our products!

J
HUM Water Hardness Test Kit | Free Ship
JASON G. (Minneapolis, US)
Hum hardness test dtrips

All was great strips work great my softener is working perfectly great company thanks guys

Thank you, Jason, for taking the time to leave a review for our HUM Water Hardness Test Kit. We are thrilled to hear that the test strips worked perfectly for you and that your softener is functioning well.
We take pride in providing high-quality products and excellent customer service. Thank you for choosing our company and for your kind words. We appreciate your support and loyalty.

Froylan

Excellent service de party wasn't time in home.
Thank you very much.
God bless

Hi Froylan,
Thank you for your kind words and for taking the time to leave a review. We are glad to hear that you had a great experience with our product and service. It's our pleasure to assist you in any way we can. Have a great day!

Great service

No issues and shipping was quick and easy.

Thank you, Bill, for your positive feedback! We're glad to hear that you had a great experience with our service and that the shipping was quick and easy for you.
We appreciate your support and hope that our Excelclear Premium Water Softener Media continues to meet your expectations.
Thank you for choosing us!

GREAT

Great service, exceptional quality, you just found a new client, and more

Thank you, Pierre, for your kind words and for choosing our Luminor RL-470 UV replacement lamp! We are thrilled to hear that you had a great experience with our service and that you are satisfied with the quality of our product. We look forward to serving you as a valued client in the future. Thank you for your support!

lamps uv

Hard item to find. exactly what I needed for my water system.

Hi David,

We're so glad to hear that our Greenway Replacement UV Lamp #GUVL-330S was exactly what you needed for your water system! We understand that finding the right lamp can be a challenge, so we're happy to have been able to provide it for you. Thank you for choosing our product and we hope it continues to meet your needs.

Best,
Customer Service Team

sediment filter

Very pleased with the promptness and professionalism of my order. The 2 pk is great so you can always have one on hand for when needed.

Thank you, Carol, for your kind review! We're thrilled to hear that you were pleased with your order and found the 2 pk option to be convenient. Our team is always here to ensure your satisfaction with our products. Have a great day!

clack drain elbow

So glad I found your video on this being a common problem leak area with Clack valves. Quick easy and cheap fix for under $30. Part arrived quickly and took less than a minute to install. It's been a few weeks and no leaks. I had tried the place I purchased the water softener, and they had no interest in repairing, just wanted to sell me another softner.

Thank you so much, William, for taking the time to leave a review for our Clack Drain Elbow. We are thrilled to hear that our video helped you with a common leak issue and that our product was a quick, easy, and affordable fix for you. We take pride in providing quality parts and fast shipping to our customers. We are happy to hear that you have had no leaks since the installation. We are always here to help with any future needs. Thank you for choosing Water eStore!

Best regards,
Customer Service at Water eStore

Great bulb and service

Thanks for the great product, service & support video for easy installation.

Thank you, Jo, for taking the time to leave such a positive review! We are happy to hear that you are pleased with the UV Dynamics Ultraviolet Lamp #400128 and our customer service. We strive to provide a great product and helpful support for our customers. Thank you for choosing us!

Money Saving DIY!

We had a rain collection system installed with our new construction home. The installer offered a filter "service" which was great the first year when we didn't have a clue. Finding the Gary the Water Guy YouTube channel and Water E Store let me know it was simple and considerably less expensive to do it myself. Had I not seen the tutorial video, I wouldn't know anything about the quartz sleeve needing attention and my water quality would have suffered over time. Great packaging for very delicate items coming to Texas from Canada. Highly recommended!

Hi Dallas! Thank you so much for taking the time to leave us a review. We're so glad to hear that our tutorial video and products were helpful in saving you time and money. We're happy to provide resources for DIY maintenance and are thrilled that you had a positive experience with our packaging and shipping. Thank you for recommending us and for being a valued customer. Happy filtering!

W
Valuetrex 75 GPD TFC-DRY Free Ship
William M. (Philadelphia, US)

Valuetrex 75 GPD TFC-DRY Free Ship

Thank you, William, for your business!
We look forward to helping you again soon.
Take care and stay safe.

Friendly Service

Great product works well

Hi Robert, thank you for leaving a review! We are so happy to hear that you had a positive experience with our service and that the Viqua VH200-F10 replacement UV lamp, sleeve, and filter are working well for you. We pride ourselves on providing friendly and helpful service to our customers. Thank you for choosing our product and for your kind words. We appreciate your support!